Privacy Policy
Last Updated: March 2026
Introduction
MXIE Systems, operated by MXIE LLC, respects your privacy and is committed to protecting the personal information you provide when using our website and software services. This Privacy Policy explains how we collect, use, and protect your information when you visit mxiepetra.com or use the MXIE Systems platform.
Information We Collect
Information You Provide
When creating an account, contacting support, or using our services, we may collect:
- Name
- Email address
- Business name
- Billing information
- Account login credentials
- Communication messages
Automatically Collected Information
We may automatically collect certain information when you visit our website, including:
- IP address
- Browser type
- Device type
- Usage data
- Website activity
This information helps us improve our platform and user experience.
How We Use Your Information
We use collected information to:
- Provide and maintain our software services
- Process subscription payments
- Communicate with customers
- Respond to support requests
- Improve our website and platform functionality
- Maintain security and prevent fraud
Payment Processing
All payment transactions are securely processed through Stripe, a trusted third-party payment processor. MXIE Systems does not store full credit card numbers on our servers. Stripe may collect and process your payment information according to their own privacy policies.
Data Security
We implement reasonable security measures designed to protect user information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.
Cookies
Our website may use cookies or similar technologies to:
- Remember user preferences
- Analyze website traffic
- Improve platform functionality
Users can control cookie settings through their browser preferences.
Third-Party Services
MXIE Systems may use trusted third-party services to operate certain parts of the platform, including hosting providers, analytics tools, and payment processors. These providers may process limited data necessary to perform their services.
Data Retention
We retain personal information only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Rights
Depending on your location, you may have the right to:
- Request access to your personal data
- Request corrections to inaccurate information
- Request deletion of personal information
Requests can be submitted to: support@mxiepetra.com
Children’s Privacy
MXIE Systems services are intended for individuals who are 18 years of age or older. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date.
Contact Information
MXIE Systems
Operated by MXIE LLC
Email: support@mxiepetra.com
Website: mxiepetra.com